Common purchase queries answered
Frequently Asked Questions
We are open on all days from 11.30 am to 8pm except on Sundays (fully closed) and Mondays (open from 2pm onwards till 8 pm).
Hallmarking is a procedure for standardizing the purity of gold. A 22ct gold jewellery will contain 91.6% of gold. Hallmarking is done by government certified agencies who are authorized to give the hallmarking stamp. A hallmarking stamp is a small triangular symbol with the initials of the agency code and the retailer code.
Yes all our gold products are of hallmarked quality.
We specialize in 22ct and 18ct gold ornaments and 18ct diamond and semi-precious stone studded jewellery. We also have a section dedicated to 14ct diamond collection. We are a registered Platinum dealer (Pt 950) One of our most special features is our ability to manufacture customized products for our customers. Apart from this we also have a section dedicated to fashion and costume jewellery under the brand name of JONAKI and a section dedicated to silver ware and silver jewellery.
We accept COD, credit cards (Visa, Mastercard), debit cards and net banking as modes of payment. We also accept payments through UPI.
Delivery charges vary from product to product, depending on weight and volume. Shipping is free for all items as of now.
Currently we do not deliver any product outside India.
Yes, on promotional basis, we are offering free shipping on all purchases.
20-25 business days excluding holidays.
There are NO hidden charges when you shop on rupashreejewellers.com. The standard and discounted process are the final price. The delivery cost, if applicable will be mentioned clearly before you make the payments. There will be no additional cost to be paid once the product is delivered to you.
We deliver to all places where our delivery partners have delivery capability. We are continuously working to expand over coverage area. There may also be legal restrictions to delivering products in your area.
Yes, Cash on Delivery is available on certain products and on certain pincodes only; it would be mentioned on the product page. We may not be able to provide the same on some areas as our delivery partner may not have the infrastructure to enable Cash on Delivery process.